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What to do if you have a dental emergency

Current situation and ongoing emergency dental care at Tupsley Dental Practice

At noon on the 25th March 2020, we were informed that we are now temporarily prevented from providing any active dental treatment. This is for the safety of YOU, us, our staff, and society as a whole.

BUT, we are still able to offer you help and advice. To that end, we can:

  • Consult with you over the telephone to discuss your dental emergency
  • Provide practical advice, and reassurance over the telephone
  • Issue prescriptions without physically examining you

If treatment is absolutely necessary, we are to refer you to NHS 111. You will be directed to a treatment centre where the dentists and nurses have been provided with the appropriate personal protective equipment so that it is safe for you, and the dental team at that location.

NB These centres are not available widely and you may find that you have to travel to another city for attention.

You are likely to be seen by NHS Direct, ONLY if you have one of the following problems:

  • Infection causing a swollen face, limited opening of the mouth or closure of an eye
  • Bleeding that cannot be controlled either as a result of trauma or tooth extraction
  • Severe and prolonged dental pain not helped by normal pain killers
  • Severe dental trauma as a result of a fall or blow to the face

PLEASE REMEMBER:  If you have dental problem of any kind, now or in the future, then please telephone the practice on 01432 267 388 and follow the instructions on the answer phone carefully. This is your first port of call.

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We will provide fresh information as we receive it.


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